Shanco Roofing NOVA

jk 

on BBB

4 years ago

I got a letter from Shanco company in June 2021 and it said there are hail damages in our area. Most of my neighbors had the roof replacements due to hail damages in 2016. I call them and Barron the sales representative came and submitted the claim to my insurance company. He did a great job and my insurance company approved the claim. And I got the approval from my HOA and paid the deposit to Shanco. Several weeks later the roofing materials were delivered and 20 people came next day and finished in 1 day. My roof is huge a... read more

Cynthya H 

on BBB

4 years ago

Derrick, the Sales Manager , was very thorough in taking pictures of the damages on the roof, showing me samples of the materials they would use, and explaining the whole process of the repairs. Bruce, the Project Manager, was very professional and formative from the time the team arrived and during the repairs. He and the team did an excellent job covering the house with tarp to prevent damage to the house, my bushes and flowers. They also did an excellent job cleaning up the entire area after the repairs were done. It was ... read more

Charlene J 

on BBB

4 years ago

Had Tree Trimmers come out and clean up our trees, one of the limbs came down on top of our roof. Made an appointment with sales Rep Randy W**** (very polite and knowledgeable and explained the whole process). He was there the next day accessed the roof and found a hole that pierced the roof and shingles. While on site they made a temporary repair so we would have no further leaks until they got back with the permeant repair. Once material arrived they called and made an appointment to cpt the job. The entire group was very ... read more

Jeff R 

on BBB

4 years ago

From initial sales contact through installation, all interactions with Shanco were done very professionally. Communication was punctual and all work was performed well and completed on schedule. I am very pleased with the entire experience. 

Ben F 

on BBB

4 years ago

Have used Shanco for several projects over the years. Very professional and responsive. Job always done correctly the first time. 

Barbara H 

on BBB

4 years ago

It ended up costing $500 more than I was originally quoted, but it seems they did a good job. 

Lydia A 

on BBB

4 years ago

They responded promptly to fix a small leak. Also proved a very good detailed explanation for a replacement roof. The estimator was very professional and helped me with a lot of questions and comparisons and explained all the options. The workers were prompt and efficient. 

Pamela S 

on BBB

4 years ago

Pamela S. The contractor Jeff Y. was very knowledgeable, and professional in how he dealt with estimating the job, with us as customers, and with the adjuster. His team also did an excellent job from start to finish taking pictures where necessary, and taking great pains to protect our property during the process of removing the old roof, and installing our new roof. The Project Manager did a great job in managing his team, and ensuring that the cleanup was thoroughly done. Kudos to the entire time! We are truly satisfied! 

Grace L. 

on BBB

4 years ago

Kudos to Derrick for being so wonderful from day one! We found Derrick to be extremely knowledgeable, very professional, honest, and super responsive in answering all of our questions. When filing the insurance claim, Derrick took the lead and was most helpful with handling our claim. The purchase of our new roof was seamless from start to finish. A special thank you to Galo and his crew for the beautiful installation process. They were focused, hardworking, and orderly also. We are so very happy with our new roof, and the s... read more